FREQUENTLY ASKED QUESTIONS
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To check order status, click ‘Track Order’ and log in. Then select ‘My Orders’ to view a list of previous orders and their current progress.
To update your billing or shipping address, log in and go to “My Account”. Click on your name to edit your address. Alternatively, check the box during checkout to ship to a different address.
You can get an estimated shipping cost by viewing your cart while placing an order. However, the final shipping cost will be shown on the invoice that you will see before confirming your order.
Our products are manufactured in-house and sold directly through our retail store, without any involvement of middlemen. As a result, we can offer our products at affordable prices, passing on the savings to our customers. All of our products are new and have undergone strict quality control measures.
The majority of the products we offer are sold under our own brand. We take pride in providing high-quality products that offer value to our customers, without requiring them to pay the extra cost associated with other branded products. We believe our product quality if firm and we stand on it.
If you’re a wholesaler interested in making bulk purchases and would like to know more about quantity discounts, you can contact us at 1-(800) 813-8738, and we would be pleased to provide you with the relevant information.
Yes, we offer expedited shipping for an additional fee. Please contact our customer service team for more information.
Yes, we provide customized patches and badges to our customers. You can send us your design, and our team will work with you to create a custom patch or badge.
ProUniforms specializes in security uniforms and equipment. We offer a wide range of products, including security uniforms, tactical gear, footwear, bags, and accessories.
Yes, we offer embroidery services for all our uniforms. You can customize your uniforms with your name, badge number, or any other design you prefer.
Yes, we provide tailoring services to ensure that your uniforms fit you perfectly. Our expert tailors can make alterations to any uniform you purchase from us.
We use high-quality materials to ensure that our uniforms are durable and comfortable to wear. Our uniforms are made of materials such as cotton, polyester, and nylon.
Yes, we offer bulk ordering for organizations and companies. We can customize uniforms with your logo and provide discounts for large orders.
It depends on the product and customization options you choose. Generally, it takes around 2-3 weeks for us to process and ship your order.
We want our customers to be happy with their purchases. If for any reason you’re not satisfied with your order, please contact our customer service team, and we’ll do our best to make it right. We offer a 30-day return policy on all our products.